Policy

Refund & Cancellation Policy

Clear guidelines on cancellations, eligibility, and refund handling on the Blu platform.

Refund Rules

Blu Legal

Customers may cancel eligible bookings before provider confirmation without penalty. Once a booking is confirmed or work has started, cancellation and refund eligibility depends on service stage and platform policy.

If you need help with a refund or dispute, contact support@blu.lk or call +94 777 934 540.