Refund Policy for Blu Users

Effective Date: 20/06/2025

• Cash Payments
  All cash payments must be made only after the task has been completed. Unless an advanced payment is requested through the app.
  If you pay a worker in cash, Blu is not responsible for any disputes, refunds, or issues related to the payment. Any concerns must be resolved directly between you and the worker.

• Service Adjustments & Additional Charges
  If the task turns out to be more complex or time-consuming than described in the app, the service provider (handyman or company) has the right to request additional charges.
  Any such extra charges must be clearly communicated and agreed upon before the task is completed.
  Payment for these additional charges should also be made after the task is completed.

• Service Quality & Liability
  Blu is not liable for the quality of services provided by workers.
  Blu is not responsible for any damages, losses, or harm caused by workers during their service.
  The responsibility for the service lies solely with the individual or company providing it.
  Users hire workers at their own discretion and assume all associated risks.

By using Blu, you acknowledge and agree to this refund policy. If you do not agree, please do not use Blu.

Refund Policy for Blu Workers

Effective Date: 20/06/2025

Once a worker pays the monthly subscription fee, it is non-refundable under any circumstances. By subscribing, you acknowledge and agree that no refunds will be issued, including for unused time or voluntary account deactivation.